Shipping policy

At Kooki Kids, we’re committed to delivering your favorite products as quickly and safely as possible. Please review our shipping policy below.

📍 Shipping Locations

We currently ship across all major cities and towns in India.

⏱️ Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order is shipped.

🚛 Shipping Time

  • Metro cities: 3–5 business days

  • Other locations: 5–7 business days
    (Delivery times may vary slightly depending on your location and courier service.)

💸 Shipping Charges

  • Free shipping on all orders

  • Cash on Delivery (COD) available 

🔍 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order using our Track Order page.

❗ Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time or marked delivered but not received, please contact our support within 48 hours:
📩 support@kookikids.store
📞 +91-8349811147

📦 Wrong Address Disclaimer

Please double-check your address at checkout. We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

🧾 Customs & Duties

Not applicable for domestic Indian orders.

🧡 Still have questions?

We’re here to help!
Feel free to reach us on Instagram @niravo.in or email us anytime.